For many years, quantum computers have only been present in research laboratories. But this US multinational company IBM (International Business Ma
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We saw a lot of changes to the call center and customer experience landscape in 2018. Cloud communications and virtual agents were at the forefront
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Are newspapers a thing of the past? Will the rise of the Internet put an end to the newspaper? Would we miss it anyway? That’s a raging debate thes
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Algorithms are utilized throughout our interaction with technology. They range from those used by Facebook to revel us which friends we find most i
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In classic business intelligence environments, we integrate, transform, and summarize data to monitor business operations and conditions, helping d
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For such a long time, women have decided profession accomplishment by their ability to adjust according to the male-commanded culture and business
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We are surrounded by innumerable company logos every day. But we rarely make the effort to decipher what the designers of the respective logo actua
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The entertainment industry is one of the most enthusiastic applications of virtual reality (VR) and majority of people believe that VR is set to be
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The impact of technology can be felt in every possible field including education. Today, with the help of technology, the education for children is
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In today’s ever-changing technological world, contact centre are not lagging behind. Apparently, there has been a significant change in the contact
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